EMC2011

2015 (4 years) New York

Eric served as lead architect for Next Generation Desktop (NGD) offering and Federated End User Computing technical contributor. He is an expert in developing written proposals, project sizing, and resources that include customer delivery with thin clients, VDI, Windows 7, Office and Microsoft Office 365 deployments.

Eric’s responsibilities included Microsoft Office 2010 migration as the technical lead while also managing customer relationships and overseeing 4 engineers. In addition, he worked on Office 365 migration as the delivery architect for a 5K seat client and developed the sales materials for NGD which resulted in over $6M in billables. One of his chief accomplishments was to create the standards which are now used for a recurring consulting product.

Eric was instrumental in developing a business offering based on a definitive software library for multiple platforms (desktop, virtual desktop, and terminal services, mobile devices. He presented this solution to upper management and sales groups and it was very well received. He created optimized virtual machines (VM) using parent VMs and linked clones and separated user persona and data from VM, easing the pain when moving customer data from physical to virtual desktops.

Most importantly company stakeholders maintained tight control over the Windows environment because of the easy upgrade paths not dependent hardware refresh cycle, therefore VM delivery time was able to move from 65 to 18 seconds by optimizing both the VM and the infrastructure.

He proposed and closed 3 multi-million-dollar desktop deals and 2 large Office migration deals. He was the Architect and delivered Wyse thin client-based Windows 7 to rental equipment client. Eric was able to deal with the allv challenges including the management of over 200 domestic retail locations with poor WAN connectivity by using a combination of USB keys, regional hubs and rotating thin clients.

Once the new image was deployed, only the image changes were sent over the WANSolved technical, business and legal issues for a global insurance company by upgrading and implementing from Lotus Notes client to Microsoft Outlook client as part of a Lotus Notes to Microsoft Exchange cloud migration.

Additional Experience

Avanade

2007 – 2011 (4 years)

Coordinated and lead sales of over $2M in IT business annually in response to customer Request for Proposals. Determined staffing and resource requirements including financials and project margins. Authored sales proposals and presentations. Wrote technical project plans with Microsoft Project; includes hardware and software integration, system analysis, IT needs assessment, system upgrades, desktop deployment, directory migration, server deployment, and consolidation.

Developed new revenue stream grossing $60M in 1st year sales, based on request by senior management to creation of desktop deployment line of business.

Established strategic advantage for Avanade in physical and virtual desktop deployment arena, identifying and guiding creation of missing tools to deliver faster and more efficient deployments at 30 – 50% lower cost.

Created streamlined set of reusable intellectual property and procedures for deploying Windows servers and client operating systems as above mentioned new product offering.

Led team of 10 engineers that completed discovery, analysis and recommendation for 80,000 users at large insurance firm, upgrading to Windows 7 from Windows XP.

Collaborated with vendors on this project and Business Data Backup NYC, and overcoming project inertia from customer’s internal IT staff.

Avanade

2000 – 2007 (7 years)
Greater New York City Area

Eric Served as technical lead in onsite customer project delivery and managed technical teams of up to 30 people. He also mentored 5 IT subordinates.

Achieved on-time and within budget upgrade deployment in 6 months for major investment company struggling to upgrade Windows XP desktops for 6 years. Engineered and deployed a global upgrade to Windows Enterprise supporting 8 hardware platforms and 6 languages.

Championed global Windows 2000 Professional deployment at a major pharmaceutical company to 120K users supporting 27 different hardware models in 14 languages; dramatically reduced total cost of ownership (TCO), leading to invitation back to deploy Microsoft Windows XP in 2005.

Architected, engineered, and deployed Microsoft Windows Active Directory infrastructure for a multinational cosmetics firm.

Collapsed 35 Windows NT, 4 domains, and 3 Novell directories into single Active Directory forest.

Consolidated of 300 UNIX DNS namespaces into 7 Windows DNS namespaces while adhering to all customer security and corporate requirements.

Valinor

1996 – 2000 (4 years)

Helped to develop and deliver Microsoft solutions to clients including:

• Server migration and consolidation
• Microsoft Exchange
• Systems Management Server / System Center Configuration Manager
• Internet Information Services
• Windows clients and servers
• Business Data Backup NYC